ZUID-AFRIKAANS HOSPITAL: A Century of Quality Healthcare

While the physical appearance and facade of the hospital may have changed over its near 120-year lifetime, what Zuid-Afrikaans Hospital has never deviated from is the level of service and peerless standards that generations of families have grown to know and trust.

Zuid-Afrikaans Hospital has gained a wide-reaching reputation for the state-of-the-art equipment it deploys, and cutting-edge theatres, all combined with the very best nursing care. Patients enjoy additional restorative benefits in its unique healing environment which boasts beautiful outdoor gardens and verandas.

A private, independent and not for profit organisation, Zuid-Afrikaans Hospital maintains a staunch commitment to providing superior patient-centric care, whilst making continual advancements towards world-class clinical innovation. “Our top-class doctors provide expert care and are actively involved with their patients,” relays MD Robert Jordaan, “and we remain a hospital of choice for our patients that offers the highest level of patient-centred treatment.”

NURTURING GROWTH AND DEVELOPMENT

One key recent development at Zuid-Afrikaans Hospital was a quite remarkable extension to its physical capacity, as it stands today proudly able to accommodate some 181 patients in a first-class facility. “Our recent addition of 42 new beds was a rather extraordinary allocation on the part of the Department of Health, which regulates the total number of beds we can offer,” Jordaan outlines. “An increase on this scale is far from an everyday occurrence,” he adds, speaking of an excellent working relationship between the two parties.

“From a growth point of view, and compared to the position we were in two years ago prior to the advent of Covid, this represents an increase of at least 30% and is a key avenue of development for Zuid-Afrikaans Hospital,” Jordaan summates.

When it comes to hospital choice, of course, everything depends on the quality of care and the overall healing culture offered to their well-respected patients. Jordaan details some of the key services and procedures which the hospital’s array of expert practisers deliver. “Our core business takes in key focuses on cardiology and cardiothoracic, spinal, orthopaedic, general and ENT surgeries, specialist physician and paediatric services,” Jordaan delineates.
“Healthcare in South Africa is trending towards the treatment of same-day surgical patients in day clinic facilities, henceforth” he continues, explaining that Zuid-Afrikaans Hospital’s growth is not to be limited to within its current bounds.

While already comprehensive, it is a portfolio to which developments and additions are constantly being proposed and made, too, he continues. “While we will remain centrally focussed on cardiology, a hugely important area for us at present and one that we are striving to evolve concerns our emergency department.”

SUPERIOR SERVICE BENEFITS EVERYONE

“At Zuid-Afrikaans Hospital, we provide a healthcare service,” Jordaan recognises of the private, independent nature of the establishment, “and our unbending aim is to offer the right services, at the right time and at the right calibre.” This translates in part to a constant bid to keep the patient in hospital for the absolute minimum time that is needwed, he furthers. “We offer, to my mind, a superior service to our patients, as we allow them to leave with minimal delay or undue stress. This helps to negate the ever-looming menace of hospital-acquired infections but is also important when we consider the influence of our health funders.”

Zuid-Afrikaans Hospital’s refusal to admit anything but the highest-quality, world-class service has a holistic benefit, according to Jordaan. “It makes sure that patients are able to leave us as quickly as possible, having had the very best experience available to them and poised to recover in a fashion that would have been otherwise unattainable, which in turn creates the capacity to admit more patients to the hospital.

“In our patient feedback, at least 90% of people testify to the level of service they experience here. Being a hospital of choice ensures organic growth due to the high level and quality care our patients experience.”

It is a service and success which Jordaan is not averse to harnessing the power of technology to bring on further, he reveals. “We are always looking to utilise advanced technology, to develop a leading edge in our core clinical disciplines and business processes. The focus to become more digital will also increase the availability of our nursing staff to care for patients.

“Continuing to build on a deeply rooted culture of care and excellence, provides a unique foundation for the future of the hospital” he beams. It is a blend that will prove crucial to Zuid-Afrikaans Hospital and its future successes, with no plans to stray from the human, personal focus that has guided it to its current standing. “We have learned that it is impossible to do everything for everyone, which has inspired us to create this niche hospital,” Jordaan encapsulates.

“Our philosophy is to concentrate on our core business, and do that to the absolute best of our ability, investing in world-class equipment and employing quality doctors and staff that are dedicated to the hospital. That is the Zuid-Afrikaans Hospital’s recipe for success.”