Keeping up with customer trends in a fastmoving and forever changing environment is one of the keys to success in retail. South Africa’s HomeChoice has developed a profound understanding of its customers to ensure it is always delivering what, where, when, and how they need. “We push ourselves very hard to stay apace with the customer,” says CEO, Shirley Maltz.
Omnichannel Digital Retailer Reaping Rewards of Customer Service Excellence
